Questions? Comments? Just need to get in touch with us? We want to hear from you. You can help us continue offering the best service possible by letting us know what you need.

Phone number:
02 9836 1492

Email address:
amelita@australianlongevity.com.au

At australianlongevity.com.au we are committed to providing "top-notch" customer service. Contact us for any reason and we will get back with you as soon as possible. Please call us at 02 9836 1492 or send us an email at amelita@australianlongevity.com.au.

Returns    

Product
If for ANY reason you are not completely satisfied with your Australian Longevity nutritional supplements, you may return them within 30 days. You will receive a full refund for the cost of the product. The$12 enrollment fee and Shipping and Handling fees are nonrefundable.

Books, Videos and Audiocassette Tapes/Cds
Books, videos and audiocassette tapes are nonrefundable unless they are damaged upon receipt.

How To Return A Product

Customer satisfaction is our most important goal. If you are not satisfied with your product for any reason, you may return them within thirty days for a full refund. Please be sure that:

• You contact us and get an RMA number before you ship your order back.
• Your return must be postmarked 35 days or less from the day we shipped it to you originally. Returns must be sent prepaid within 35 days of the date received. No collect shipments will be accepted.
• You must send it via UPS, or Insured Parcel post for shipment. We cannot be responsible for items that are lost in the mail on the way back to us.
• Please write the reason for the return on the back of your packing slip. Enclose the slip in the original packing box, tape the box securely, and send it to the address listed on the packing slip. If you do not have your packing slip, please write your name, address, email address, order number, and date you placed the order on a separate piece of paper.